Welcome to Family Home Support
Here we have created a brief outline of some of the services we are able to provide you when it comes to supporting you and your technology in your Family Home. In our experience we seen technology deployed in many different combinations and configurations depending on the situation, so if require assistance with anything beyond the you see here, by all means don't hesitate, just give us a call.

Family Home Support
Computing Care & Repair
Workstation Security
Backups and Restores
Internet Content Filtering
Networking Services
Home Entertainment
Computing Care and Repair
Regularly maintaining your system is the best way to avoid problems in the long run, however genuine hardware issues can arise from time to time, although it's not as often as people think.
At CCTEK we can show you how to effectively maintain your system in order to get the best possible performance for the lifespan of your system.
We specialize in revitalizing your old systems and maintaining your new system, so you can achieve maximum performance and reliability out of your system.
We can perform repairs and when it comes time to upgrade, provide you with expert advice on the how and when to upgrade your system at the best possible price.
Workstation Security
Electronic Security is probably one of the most discussed topics of the modern era, we don't physically come to blows with anyone, but rest assure we are at war. About 7 years back most of the joy went out of the world of home computing, when some very disreputable characters decided to ask themselves the question "can I" instead of "should I" do this with a computer.
These days Electronic Security is just a fact of life, whether it's a pin number for your key card or the combination key code to your home security system. With the introduction of online banking services, Online shopping and subscriptions to all kinds of online services, the protection of critical personal information has become an issue of vital important. At CCTEK we can show help you configure your system to achieve the balance of security, system stability and performance.
Backups and Restores
Data protection is a fairly neglected area when it comes to personal computing. Everyone everywhere seems to be aware of the necessity of performing regular backups but just ask yourself, when was the last time you actually did a backup of your important information? How did you back it up, did you backup to an external drive or to another physical media like a CD, DVD or tape?
The biggest problem we encounter when it comes to backups and restores, isn't how they were done, it's, if and when they were done.
At CCTEK we can help with the right tools for the job, show how to use the under-utlized in-built features of your operating system for backups and restores or introduce you to more advanced tools for a complete and comprehensive system protection solution. Best of all we can help in most any situation when it come to data recovery and in extreme cases, we can provide directional support to additional specialized resources, should your circumstances require it.
Internet Content Filtering
When it comes to to the internet, until some type of governance becomes a reality, most people will end up spending more money protecting themselves from the internet, than they ever will actually using the internet. A very important fact to remember is, the internet is unrestricted, in terms of information, literally anything is available to anyone, anytime.
Realistically, without the proper tools and configurations, the only person who controls what you see and have access to on the internet is you.
Structure and control are essential when is come to internet usage, whether it's in an office, at home or when you're out and about.
At CCTEK we can help provide you with the tools and tips to make sure you and your family can enjoy all the benefits the internet has to offer, in a structured safe and secure way.
Networking
Networking is probably the most confusing issue for the uninitiated and these days with the seemingly infinite number of variable setup solutions available to the home user, it can leave the all but the seasoned professionals scratching their heads. Rather than go on about this type of solution or that type of configuration, lets just say that at CCTEK we can provide assistance for all types of networking solutions, Wired, Wireless and Mobile Services.
Home Entertainment
Home Entertainment in technologies terms can come in many forms, shapes and sizes with varying degrees of difficulty in terms of use and setup. At CCTEK we specialize in support all types of Home Entertainment products and setups, so you and your family can continue to enjoy all your favorite technologies at home.
- CCTEK is a proudly Australian owned and operated business with homegrown expertise
- We offer the safety and security of more than 10 years experience in the Information Technology Industry
- Our expertise and experience extends across a wide range of media, operating systems, and hardware platforms
- We are a provider of premium quality technical support for Home, Home Office and Small Business
- Everything from building a website to computing care and repair
- Software installations and upgrades and complete re-imaging
- From data retrieval to learning how to get the best from your system
- Networking Troubleshooting Local, wireless and Wide Area Networks
- Specialised system support for both Windows & Mac operating systems


