Computing Care and Repair

According to the Australian Bureau of statistic of the employed people at work in November 2008, 2.4 million (24%) worked some hours at home in either their main or second job.
Of these 76% were full-time workers, 34% reported that their main reason for doing some work at home was to catch up on work, while a further 22% reported they 'Wanted an office at home which provided them with no overheads/no rent. 70% of people had an arrangement with their employer to work at home.
Of our 2.4 million working from home, 84% of people used information technology at home in that job. Of these 91% of people who used information technology at home, used both a computer and the internet. At CCTEK not only do we understand we it means to work from home, but more importantly, when it comes to computing care and repair we know what it takes to keep you working at home!

Networking Services

When it comes to your home office, your configuration your setup is likely to be referred to in one of two different ways, it can be called a PAN, Personal area network or a LAN, local area network . A Pan basically describes equipment and services in close proximity to you in about 6-9 metre radius. Devices that are used in a PAN or LAN are printers, fax machines, telephones, PDAs and scanners. A LAN or Local area network, is a computer network typically covering a small physical area, like a home, office, or small group of buildings, such as a school, or an airport. Current wired LANs are most likely to be based on Ethernet technology, although new standards like ITU-T G.hn also provide a way to create a wired LAN using existing home wires such as coaxial cables, phone lines and power lines. You may also be employing a number of other technologies to extend or enhance your PAN or LAN such as, Terrestrial Microwave Services, Communications Satellites, Cellular and PCS Systems, Wireless LANs and Bluetooth.
The point is, at CCTEK we understand all this so you don't have to but if you really want to know, we'll be happy to explain it!

Workstation Security

When it comes to Workstation and Network security, don't be fooled, there is as much information on the internet explaining how to hack someone's computer or network, as what there is to protect it. It seems like every time a new security protocol is released, someone immediately comes up with a way to hack your new protection. These days, information security is essentially a game of cat and mouse. A quick google search on "home network hacking" returned search results "1 of 10 of about 20,400,000 for "Home network hacking" in 0.30 seconds", that's a pretty frightening number 20 Million. At CCTEK we an in-depth understanding of IT security, we know how apply the best practice scenario's when it comes to workstation and networks in the real world.

Backups & Restores

Data protection is a fairly neglected area when it comes to personal computing. Everyone everywhere seems to be aware of the necessity of performing regular backups but just ask yourself, when was the last time you actually did a backup of your important information? How did you back it up, did you backup to an external drive or to another physical media like a CD, DVD or tape?
The biggest problem we encounter when it comes to backups and restores, isn't how they were done, it's, if and when they were done.
At CCTEK we can help with the right tools for the job, show how to use the under-utlized in-built features of your operating system for backups and restores or introduce you to more advanced tools for a complete and comprehensive system protection solution. Best of all we can help in most any situation when it come to data recovery and in extreme cases, we can provide directional support to additional specialized resources, should your circumstances require it.

Internet Content Filtering

When it comes to to the internet, until some type of governance becomes a reality, most people will end up spending more money protecting themselves from the internet, than they ever will actually using the internet. A very important fact to remember is, the internet is unrestricted, in terms of information, literally anything is available to anyone, anytime.
Realistically, without the proper tools and configurations, the only person who controls what you see and have access to on the internet is you.
Structure and control are essential when is come to internet usage, whether it's in an office, at home or when you're out and about.
At CCTEK we can help provide you with the tools and tips to make sure you and your family can enjoy all the benefits the internet has to offer, in a structured safe and secure way.

Onsite Consulting

At CCTEK we understand that from a home office perspective, other people are normally relying on you to whether it's to do with your own business or your employers. deadlines have to be met, reports have to be in, tenders have to be submitted. With that in mind, if you run into trouble and don't have the corporate support of an army of IT staff on hand to take your call, call us.
Let our onsite consulting technician help you get over whatever obstacles you may be encountering in order to get the job done on time every time.