Computing Care and Repair

As we've previously stated on our introduction page "Small Business" is basically large corporate without the big overheads. Unfortunately for small business one of those large overheads usually involves an IT structure to support your computing and telecommunications infrastructure and provides end-user and application support. Still all is not lost, at CCTEK we can cover these areas for you so your can keep your eye on the important task of running your business. Things like Server maintenance, Backup Routine Daily checks, Computing Maintenance upgrades and repairs, Networking issue and even relocations. We can create a custom support solution that suits you and your specific business and budgetary requirements.

Network Design and Support

Connection methods, Wired Technologies: Twisted-Pair Wire, Coaxial Cable, Fiber Optics, Wireless Technologies: Terrestrial Microwave, Communications Satellites, Cellular and PCS Systems, Wireless LANs, Bluetooth, The Wireless Web. Networking Scales: LAN WAN MAN PAN CAN VPN SAN. Topologies: bus network, star network, ring network, mesh network, star-bus network, tree or hierarchical topology network. Internetwork: Intranet, Extranet, Internet. NIC, MAC, HUB, SWITCH, BRIDGE, ROUTER, ACCESS POINT, REPEATER, SEGMENT, OSI MODEL, Data link layer, Physical,network layer, transport layer.
No idea what any of means? At CCTEK we know do, so you don't have to.

Network Security

Balancing your overall Network Security, Administration and Network Performance can be a headache if you don't know exactly what you doing. Even at a small business level, its important to get your setup right the first time or it will lead to problems done the track. Its also important not to confuse network security with workstation security. Workstation security refers to the level of access users have when they interact with their machines in a standalone environment. Network security on the other hand refers to the level of access users have to local and shared resources and in sharing those resources, how those requests are sent and received. These parameters are governed through the implementation of access control environments like servers, switches, routers, firewalls and content filters, all of which at some point require some form of basic administration even after the initial configuration. At CCTEK we can help provide you with as much assistance as you need when it comes to managing and maintaining the health and security of your networking infrastructure.

Software Licensing

Software Licensing is another often neglected area when it comes to small business. It can be misleading to think that your are only small, you won't be audited or it doesn't apply to us.
Managing and maintaining compliance with software vendors can be an expensive and seemingly fruitless task. However, without the software vendors would wouldn't have a platform on which to run our systems, applications and ultimately our businesses. At CCTEK we can show you how to negotiate the confusing world of software licensing, apply affect strategies to reduce costs whilst maintaining compliance when it comes to your business software and operating system platforms.

Procurement Services

At CCTEK our procurement services are only available to customers who want to save money!
Seriously though, you can save money buy shopping around, buying online or buying second hand, however with all that, who do you talk to when things go wrong. If your buying online, what exactly is it you are buying? If its software, is it legit, if its hardware is it a named brand or a brand you have heard of. Online shopping can be allot like buying a second hand car, unless your a mechanic, you won't really know what your getting until you get it. That is not to say there aren't some really good genuine deals to be had, but it still comes back to, who do you talk to when things go wrong. At CCTEK we happy to offer up our procurement services to our Small Business Customers. Our service provides you with access to all the big brand suppliers for all your hardware and software needs, at very competitive prices.

Onsite Consulting Services

Its fair to say that small businesses more often than not doesn't have the budget for full time onsite IT administration for centralized administration of there technical infrastructure, so this type of administration is normally outsourced. Understanding your infrastructure, designing, implementing and enforcing network policies, procedures and security is really only something that should be attempted by a skilled and experience network administrator. At CCTEK, our core business for over the last 10 years has been in administering supporting and securing, medium to large scale corporate network environments. We know all the tips, tricks, even the pitfalls to avoid when securing this type of a support service.